At Hubert Bikes, we aim to make the ordering process simple and transparent, while keeping you informed about product availability.


🛒 Placing an Order

  • Orders can be placed directly through our website, by phone, or via email.

  • Once your order is confirmed, you will receive a confirmation email with your order details.

  • Please double-check your contact and shipping information before submitting your order.


📦 Product Availability

  • All products listed on our website are subject to availability.

  • If an item becomes unavailable after you place your order, we will contact you promptly to offer alternatives, place the item on backorder, or issue a full refund.

  • Availability may vary depending on demand and stock levels.


⏳ Processing Times

  • Orders are typically processed within 1–3 business days.

  • Custom or special-order items may require additional processing time.

  • You will be notified of any delays in your order.


🚲 Pre-Orders and Backorders

  • For certain bikes and accessories, pre-orders may be available.

  • If an item is on backorder, we will provide you with an estimated restock and delivery date.


❌ Order Cancellations

After this period, cancellations may not be possible if the order has already been shipped.


✅ At Hubert Bikes, we do our best to keep our stock updated and provide timely delivery so you can enjoy your ride without delay.